Customer Care Services (CRM/IVRS)

A Call center acts as an interface between the customer and a company where they can call and report problems or ask for information regarding products or services offered. G N Multiservices provide efficient and competent Call center services including Customer Relationship Management (CRM) and IVRS as per customer needs . Both of the objectives can be achieved by better understanding of customer characteristics and by adjustment of the offer to customer needs and by efficient service and providing reliable and exhaustive information directly to customer.